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Customer Help


In these Terms and Conditions “we” and “us” means DTOX MEDISPA , the Website Owner, and “you” means you the customer or site visitor.


Please read the Terms and Conditions carefully before placing any orders on

These Terms and Conditions together with your treatment constitute the entire contract between us and you for the supply of treatments. No other Terms and Conditions will apply. The contract may not be altered unless agreed to by us in writing or via email.

From time to time we may change the Terms and Conditions on please make sure you have read our Terms and Conditions at the time of purchase or payment of a treatment.

Please direct all enquires to Please allow at least 24 hours for us to respond to your enquiry.

DTOX MEDISPA aims to provide exceptional customer service to all its customers. We are determined to ensure you are very satisfied with your treatment. If you have any concerns or questions regarding your treatment please email and we will endeavour to rectify the situation for you as soon as possible.

DTOX MEDISPA prices are inclusive of the 10% GST charge on purchases and payment of treatments. All prices shown on are inclusive of GST.

All prices shown are in Australian Dollars.

Once a treatment has been purchased or payment for treatment has occurred, you are engaged in a contract that sees you accept the prices and descriptions of the items you have purchased. Once a treatment has been performed by DTOX MEDISPA , you will receive a receipt of purchase.

Payment is made at the time of your appointment at DTOX MEDISPA. Payment will be processed as soon as your treatment is complete.

DTOX MEDISPA aims to keep content as up-to-date and accurate as possible.

DTOX MEDISPA makes no representation, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of the information contained in the website.

DTOX MEDISPA does not accept responsibility for any errors, or omissions in the site contents, although, DTOX MEDISPA will be pleased to correct any errors displayed on our web pages if advised of them.

DTOX MEDISPA reserves the right to change or discontinue any aspect or feature of this website.

DTOX MEDISPA intends to use royalty-free material for the site and not to use any copyrighted material. If this occurs, we will remove it.

DTOX MEDISPA does not accept any liability for any loss or damage suffered (directly or indirectly) by making use of the site’s information. Nor can we guarantee that pages will display correctly in all web browsers or that the website will be online at all times.

DTOX MEDISPA cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may happen when accessing this website. With any Links posted, the onus is on the visitor and DTOX MEDISPA is not responsible in any way for any of their contents.

Some treatments at DTOX MEDISPA are of a very invasive nature and therefore will require written consent, which will be thoroughly outlined and discussed during consultation.

For those that are under eighteen (18) years of age, parent or guardian consent and presence will be required during consultation and treatment.

We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability for any products supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the products(s) in question.

DTOX MEDISPA shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of DTOX MEDISPA , and DTOX MEDISPA shall be entitled to a reasonable extension of time for the performance of such obligations.

These Terms and Conditions shall be governed by and construed in accordance with the laws of Victoria, Australia and shall be subject to the non-exclusive jurisdiction of the courts of Victoria, Australia.

Our website is provided in the state of Sydney, Australia and conditions of use are subject to Australian law which governs this User Agreement. We do not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances beyond of our control.

For further information, about any of the information in this statement, please contact our management at the email address

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