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Customer Help


DTOX MEDISPA respects your privacy on the Internet and it is of great importance to us. We have adopted a corporate wide Privacy Policy that guides how we collect, store and use the information you provide us with. By visiting, you are accepting and consenting to the practices described in this DTOX MEDISPA Privacy Policy and the web site Terms and Conditions (see Terms & Conditions page).

We do not collect personal information when you visit our site unless you log on, place an order or register with us.

DTOX MEDISPA ensures that information you share with us is managed in accordance with relevant Australian privacy law. As the Australian Federal Government introduces new privacy legislation – DTOX MEDISPA’S privacy policies will be reviewed and updated as appropriate.

More information on privacy legislation is available from the Federal Privacy Commissioner at

At any time you do not wish to receive our emails you can “unsubscribe” by clicking on the link at the bottom of our promotional emails. Alternatively you may contact our office if you would like us to remove you from our subscriber list by sending an email to

If you have any questions about this Statement, the practices of respect to personal information or your dealings with this web site, you can contact us at or phone (02) 8544 8089.

Anonymous Access For Our Online Visitors
You can access our Website home page and browse our site without disclosing personal information.



Our Website does not enable our visitors to post information to be accessed by others or to communicate with other visitors.

Our Website may include links to third party Web service providers, for the purposes of either providing related service and product information from partner service providers we believe to be of interest.

Whilst it is a DTOX MEDISPA condition of partnering with all partner service providers that they in turn satisfy the same minimum privacy compliance standards, we cannot be responsible for their content, or privacy policies or practices.

We do not automatically log personal information on our Website, nor do we link information automatically logged by other means with personal data about specific individuals. We do not use ‘cookies’ or like devices.

We do not collect any personal information from you except where the visitor initiates this, for example by inquiring or seeking sales and service. We do not collect information about our online visitors from other sources, such as private organisations, public records or bodies. We do not engage in online ‘spamming’ or online mass-outbound marketing activities. We do not release personal information or “data lists” for the purpose of commercial sale.

Our Webserver, the company that owns the Website server that hosts our Website, may collect only the domain names and names of the referring web site (not the email addresses of visitors). The ISP may aggregate information to measure the number of visits, average time spent on the Website and pages viewed. We may use this information to help us improve the operational performance and informational content of our Website.

If you subscribe online or provide personal information to DTOX MEDISPA by any means, we may use this information to provide specific targeted information about DTOX MEDISPA products.

If you have any questions regarding our security policy, please contact our customer support centre on (02) 8544 8089  or via email

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